Delete account

The operator publishes a closure path in the help section.

Six steps, the data retention window and the reversal rule. Closing an account is a one-way action. The reading desk walks through the steps before closure completes.

Single wilting flower stem in a small ceramic vase beside a folded letter on a wooden desk

Account closure

The operator publishes a closure path in the help section.

Closing an account is a one-way action. The reading desk walks through the steps and the data retention window before closure completes. KYC uploads and contest history are retained for the published window after closure, after which they are deleted.

Six closure steps

What the desk walks through.

1

Withdraw balance

Withdraw the wallet balance before requesting closure. A closure request with a non-zero balance is rejected.

2

Close open contests

Close any open contest entries. A closure request with open contests is rejected.

3

Open account settings

Open the account settings on the operator's verified entry. The closure option is in the privacy section.

4

Confirm closure

Confirm the closure. The operator sends a confirmation email. The confirmation link is valid for the published window.

5

Wait for retention

KYC uploads and contest history are retained for the published window. The window is published in the privacy page.

6

Verify deletion

After the retention window, the operator deletes the data. Verify by emailing the customer-care channel.

Data retention

What is kept and for how long.

KYC uploads and contest history are retained for the published window. The window is published in the privacy page. After the window, the operator deletes the data. The desk treats the privacy page as the live answer.

Privacy desk

Reversal

Can a closed account be reopened?

A closed account cannot be reopened. A new account must be opened with a different mobile number and email. The desk treats closure as a one-way action and recommends careful review before confirming.

Source

Where the desk sourced each row.

Six closure steps, data retention window and reversal note are taken from the operator's published privacy and account-closure pages, captured 2026-08-17, marked subject to confirmation. The desk updates these rows when the operator publishes a change.

What the desk does not do

Two things the desk refuses to do.

The desk does not run a closure form. The desk cites the operator's published path. The desk also does not publish a customer's personal data. Closure requests stay on the operator's first-party flow.

Related reading

Three routes the desk opens after the closure desk.

Closure path

Six steps the desk walks through.

  1. Withdraw the wallet balance before requesting closure.
  2. Close any open contest entries before requesting closure.
  3. Open account settings on the operator's verified entry.
  4. Confirm the closure through the confirmation email.
  5. Wait for the published retention window after closure.
  6. Verify deletion by emailing the customer-care channel.

Data retention

What is kept and for how long.

KYC uploads and contest history are retained for the published window. The window is published in the privacy page. After the window, the operator deletes the data. The desk treats the privacy page as the live answer.

What the desk will not print

Two things the desk refuses to do.

The desk does not run a closure form. The desk cites the operator's published path. The desk also does not publish a customer's personal data. Closure requests stay on the operator's first-party flow.

How the desk reads closure

Reading closure as a one-way action.

Closure is a one-way action, not a reversible setting. A closed account cannot be reopened. A new account must be opened with a different mobile number and email. The desk treats closure as a serious step that requires careful review before confirming.

Six closure steps

  1. Withdraw balance: withdraw the wallet balance before requesting closure. A closure request with a non-zero balance is rejected.
  2. Close open contests: close any open contest entries. A closure request with open contests is rejected.
  3. Open account settings: open the account settings on the operator's verified entry. The closure option is in the privacy section.
  4. Confirm closure: confirm the closure. The operator sends a confirmation email. The confirmation link is valid for the published window.
  5. Wait for retention: KYC uploads and contest history are retained for the published window. The window is published in the privacy page.
  6. Verify deletion: after the retention window, the operator deletes the data. Verify by emailing the customer-care channel.

Data retention

KYC uploads and contest history are retained for the published window after closure. After the window, the operator deletes the data. The desk treats the privacy page as the live answer.

Reversal

A closed account cannot be reopened. A new account must be opened with a different mobile number and email. The desk treats closure as a one-way action and recommends careful review before confirming.

FAQ

Six questions about account closure.

How do I close my account?
Withdraw the balance, close open contests, then open account settings on the operator's verified entry. Confirm the closure through the confirmation email.
Can a closed account be reopened?
No. A closed account cannot be reopened. A new account must be opened with a different mobile number and email.
What happens to KYC uploads?
KYC uploads are retained for the published window after closure. After the window, the operator deletes the data.
What happens to contest history?
Contest history is retained for the published window after closure. After the window, the operator deletes the data.
How do I verify deletion?
After the retention window, email the customer-care channel and request deletion verification.
Can the desk close the account?
No. The desk cites the operator's published path. Closure requests stay on the operator's first-party flow.

Reading-list appendix

Three articles from the news desk that deepen this route.

The news desk publishes dated and sourced explainers on contest decisions, scoring rows, withdrawal cycles, state rules and captain math. Each article is names myteam11in.com as the publisher and cited to the operator's published page.

The 100-credit draft article covers the lobby label, the cap, the carry-over rule and the expiry window. The UPI withdrawal cycle article covers the cycle in nine steps, with a redacted screenshot checklist. The state-rules article covers the federal framework, the six restricted states and the MeitY PROG Act 2025 reporting requirements.

The captain-slot article covers two clocks: the captain slot lock and the toss time. The captain pick is a multiplier, not a reputation. The scoring-edge-cases article covers run-outs, stumpings, the duck rule and the maiden over. Each article is read in five minutes.

Glossary

Six terms the desk uses across all routes.

  • Captain multiplier: 2× the player's points. Locked at team creation. Cannot be edited after the contest closes for entries.
  • Vice-captain multiplier: 1.5× the player's points. Becomes captain if the captain is absent or did not bat or bowl.
  • Gullak-Cash variants: two bonus variants the operator publishes on the rewards page: 80/250/400 INR and 82/252/402 INR.
  • KYC: know-your-customer. The operator's verification step. PAN, identity proof, address proof and bank proof. Required before the first withdrawal.
  • Restricted states: Andhra Pradesh, Assam, Odisha, Telangana, Sikkim and Nagaland. Paid skill contests are restricted. Free contests may be available.
  • Self-exclusion: a published window during which the operator does not allow contest entry, deposit or withdrawal request.

Primary action

Review the closure steps before confirming.

Closure is a one-way action. Withdraw the balance and close open contests before requesting closure.

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