FAQ desk
Eighteen questions the desk answers most weeks.
Each answer cites the operator's published page and the capture date. The FAQ is the index. The route behind the question is the live answer.
FAQ desk
Eighteen questions the desk answers most weeks.
The desk answers eighteen frequently asked questions across legality, operator identity, scoring, withdrawal, bonus, referral, KYC, login, customer care, state eligibility, responsible play, account closure, app install, APK verification, official access, points system, refer & earn and games lobby. Each answer cites the operator's published page and the capture date.
Legality
Six questions about state eligibility.
Is myteam11 legal in India?
Can I play from a restricted state?
What changes when an amendment is gazetted?
What does the MeitY PROG Act 2025 require?
Does the desk publish a legal verdict?
How do I delete my account from a restricted state?
Operator
Four questions about the operator.
Who runs myteam11?
Where is the operator registered?
Is the operator licensed?
Does the desk publish a "verified operator" stamp?
Scoring
Three questions about scoring.
What is the scoring system?
What is the captain multiplier?
Does the duck penalty apply to bowlers?
Withdrawal
Five questions about withdrawal and KYC.
How does withdrawal work?
When is KYC required?
What documents are required?
Which withdrawal rail is fastest?
What if a support agent asks for an OTP?
Reading-list appendix
Three articles from the news desk that deepen this route.
Dated, sourced explainers cover contest decisions, scoring rows, withdrawal cycles, state rules and captain math. Each article names myteam11in.com as the publisher and cites the operator's published page.
The 100-credit draft article covers the lobby label, the cap, the carry-over rule and the expiry window. The UPI withdrawal cycle article covers the cycle in nine steps, with a redacted screenshot checklist. The state-rules article covers the federal framework, the six restricted states and the MeitY PROG Act 2025 reporting requirements.
The captain-slot article covers two clocks: the captain slot lock and the toss time. The captain pick is a multiplier, not a reputation. The scoring-edge-cases article covers run-outs, stumpings, the duck rule and the maiden over. Each article is read in five minutes.
Glossary
Six terms the desk uses across all routes.
- Captain multiplier: 2× the player's points. Locked at team creation. Cannot be edited after the contest closes for entries.
- Vice-captain multiplier: 1.5× the player's points. Becomes captain if the captain is absent or did not bat or bowl.
- Gullak-Cash variants: two bonus variants the operator publishes on the rewards page: 80/250/400 INR and 82/252/402 INR.
- KYC: know-your-customer. The operator's verification step. PAN, identity proof, address proof and bank proof. Required before the first withdrawal.
- Restricted states: Andhra Pradesh, Assam, Odisha, Telangana, Sikkim and Nagaland. Paid skill contests are restricted. Free contests may be available.
- Self-exclusion: a published window during which the operator does not allow contest entry, deposit or withdrawal request.
Primary action
Open the desk for the route behind the question.
Each FAQ points to a route. The route is the live answer. The FAQ is the index.
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