PAN entry
Enter the PAN exactly as printed. The operator's KYC system matches PAN against the issuing database. A mismatch holds the review.
Wallet & KYC
Five KYC steps, two withdrawal rails and six phishing signals. The reading desk walks through the upload, the review window and the dispute path.
First withdrawal
Real-money skill contests allow a first deposit before KYC completes. The first withdrawal requires full KYC. The reading desk treats KYC as a normal compliance step, not as a surprise. Upload documents only through a verified first-party flow.
KYC steps
Enter the PAN exactly as printed. The operator's KYC system matches PAN against the issuing database. A mismatch holds the review.
Upload a clear photograph of the PAN card or Aadhaar. The operator verifies the document within a published window.
Upload a recent utility bill, bank statement or Aadhaar. The address must match the account registration.
Upload a cancelled cheque or a bank statement showing the account holder name and IFSC. The bank account is the withdrawal rail.
The review window is published in the help section. A clear document shortens the review. A blurry document extends it.
Withdrawal rails
Fastest rail for small withdrawals. Processing window is published in the help section. The desk treats UPI timing as conditional on rail availability.
Used for larger withdrawals and for accounts where UPI is unavailable. Processing window is published in the help section. The bank rail is slower but supports higher limits.
What the desk checks
A support agent will never ask for a password or OTP. A support agent will never request a private UPI transfer. A support agent will never ask for remote-control access to the device. Pause the conversation, preserve the record, and use the operator's published customer-care channel.
Customer-care guide
Phishing checklist
Review window
Document clarity, document type and rail availability each affect the review window. A clear PAN photograph with matching address shortens the review. A blurry document extends it. The help section publishes the current review window.
Source
KYC requirements, withdrawal rails and review windows are taken from the operator's published wallet page, captured 2026-08-17, marked subject to confirmation. The desk updates these rows when the operator publishes a change.
Related reading
KYC document clarity
Document clarity, document type and rail availability each affect the review window. A clear PAN photograph with matching address shortens the review. A blurry document extends it. The help section publishes the current review window. The desk cites the help section.
Phishing checklist
What the desk will not print
The desk does not run a KYC upload form. KYC uploads go through a verified first-party flow. The desk also does not publish a customer's personal data. Document numbers and account numbers stay on the operator's first-party flow.
How the desk reads KYC
KYC is a verification chain, not a friction step. PAN entry, identity proof upload, address proof upload, bank proof upload and a wait for review. Each step is a row the operator verifies. A clear document shortens the review.
FAQ
Reading-list appendix
The news desk publishes dated and sourced explainers on contest decisions, scoring rows, withdrawal cycles, state rules and captain math. Each article is names myteam11in.com as the publisher and cited to the operator's published page.
The 100-credit draft article covers the lobby label, the cap, the carry-over rule and the expiry window. The UPI withdrawal cycle article covers the cycle in nine steps, with a redacted screenshot checklist. The state-rules article covers the federal framework, the six restricted states and the MeitY PROG Act 2025 reporting requirements.
The captain-slot article covers two clocks: the captain slot lock and the toss time. The captain pick is a multiplier, not a reputation. The scoring-edge-cases article covers run-outs, stumpings, the duck rule and the maiden over. Each article is read in five minutes.
Glossary
Primary action
Check the URL bar, the certificate and the domain spelling before any document upload. A single character difference is a phishing signal.
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